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About Arctic Hayes

Arctic Hayes Ltd. formed in August 2014, under the merger of Hayes UK and Arctic Products.

This merger showcased Arctic Hayes Ltd. as the leading player in the market for heating and plumbing consumables in the UK.

Bringing Hayes UK and Arctic together creates an exciting and dominant force in the supply of niche consumable products to the heating and plumbing industry. We will extend our collective brands to new product areas and introduce over 200 additional products into our larger combined customer base.

Hayes UK is a brand well known for specialist safety, testing and servicing products to the plumbing and heating industry. While, Leeds based Arctic Products, can trace its roots back to 1966 when it introduced the world to pipe freezing products.

Arctic's familiar and trusted range of innovative tools that allow plumbers to freeze water in a pipe system. Almost half a century later, its Arctic Spray and Polar Professional product ranges remain the premier choice for plumbing and heating engineers.

Arctic’s brands are recognized for their quality and value for money – Arctic Spray, Polar Professional, Crack-It, SleepSafe, PH and Vortex all enjoy a strong presence at plumbers merchants across the UK.

Based in Leeds, UK, we are proud to have been awarded the new ISO 9001:2015 Standard, achieving a 100% pass rate. Offering you a consistent, high quality service and peace of mind.


Our Aim

Excellent Customer Service
Our dedicated team understand the market and the needs of our clients. From customer support to our fulfillment warehouse; we work hard to deliver exceptional customer service and competitive pricing.

Knowledgeable, Local Sales Representatives
With years of experience and knowledge they can assist and inform on the latest offerings available.
As a leader in the industry, they provide expert advice and training to individual plumbers and colleges.

Exciting New Products
As a leader in the industry, we are always looking to bring new and innovative products to the plumbing, heating and specialist markets.

Ethical Standards
We seek to conduct our business to the highest possible ethical standards, and we work to ensure that our suppliers operate according to the principles enshrined in our Ethical Sourcing Policy.