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About Us

Welcome to Arctic Hayes

Arctic Hayes is the UK's largest supplier of premium quality Plumbing and Heating consumables and equipment. Our Arctic Spray, Arctic Hayes, Vortex and Sleepsafe brands are widely acknowledged as best in class by plumbers, heating engineers and installers.

Based in Leeds in the UK, we are proud to work with partners and resellers across the world, from national and independent merchants to online retailers, catalogue wholesalers and local authorities.

With new and innovative products, excellent customer service and our knowledgeable sales team, you can have the confidence to stock tools and consumables which exceed the demanding expectations of professional installers.

Call 0113 271 5245 now to become a stockist!

Quality products, fast delivery, great service.


Private Branding

Alongside our extensive sourcing capability, we can offer private branding on many of our OEM products. Our production facilities can accommodate very low minimum order quantities without any compromise to the quality of the finished goods.

We offer a fully tailor-made solution, including artwork origination, packaging design and packing options. We also offer a range of fulfilment services to meet the demands of every customer.


Chinese Office

Our Chinese office is situated in the busy manufacturing city of Shenzhen. The Chinese team ensure excellent communication between our business partners in China, Taiwan and Hong Kong and our Head Office in Leeds UK. Our trusted team help us manage our Far-East supply chain and mitigate any risk to purchasing and manufacturing goods in China.

By working closely together, our UK and Chinese teams allow us to provide a full sourcing solution, which includes support in the manufacturing process, factory audits and pre-shipment inspections. Alongside this, they ensure all logistical requirements are taken care of, avoiding unnecessary delays or inconveniences. This ensures we receive high quality products, at competitive prices, when we need them.

We focus on the social and ethical responsibilities of our manufacturing partners and are working to BSCI and SEDEX standards with all suppliers.

Arctic Hayes is ISO9001:2015 accredited; this approval ensures our quality management systems are based on a commitment to continual development and improvement. All our products conform to CE, EMC, LVD, RoHS and REACH standards.


Repair and Calibration

We offer a comprehensive range of calibration and repair services, aimed at keeping your test equipment maintained, accurate and functional to the highest standards, at very competitive prices.

Our professional calibration service is staffed by accredited engineers and our service laboratories are fully equipped with the latest calibration instrumentation and all calibration services are traceable to National Standards. All instrument repairs are fully calibrated prior to return, to ensure the repair was successful and the instrument operating correctly.

We offer a calibration recall service with an average turnaround of three to five working days.

© 2019 Arctic Hayes Ltd | Company Number: 01582704 | VAT Number: 359 9018 17 | Powered by Shopfront

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